Writing

What I have published.

My articles on LinkedIn, newest first.

Follow me on LinkedIn Speaking
2026
  1. 16 October 2026

    What did your agent change for the customer?

    LinkedIn article

    Read on LinkedIn
  2. 15 September 2026

    Intelligence was the job title. AI was the work.

    The Adoption Gap, my LinkedIn newsletter

    Read on LinkedIn
  3. 27 August 2026

    A Licence Isn't Adoption. What We Did With 5,000 AI Seats.

    LinkedIn article

    Read on LinkedIn